What is a Managed IT Service?
Managed IT services are IT services that are managed by a third-party provider. These services can include server and network monitoring, data backup and recovery, IT security, and more. This type of service allows businesses to outsource the management of their IT infrastructure and focus on other aspects of their business.
What are Managed IT Support Services?
Managed IT Support Services are services that provide assistance with the installation, maintenance, and management of computer systems and networks. This type of service helps organisations maintain business IT infrastructure and optimise their systems for maximum performance. IT Support Services can also provide guidance and advice on how to best utilise technology to meet business objectives.
Why should we use OnPlatinums Managed IT Services?
OnPlatinum IT provides fixed cost, 24/7 IT support services to businesses of all sizes, helping them reduce costs, increase productivity, and improve overall efficiency. Our services help businesses save time and money by eliminating the need for in-house IT staff. Our team of experts provides 24/7 support to ensure that any IT issues are resolved quickly and efficiently. Our services also help reduce the risk of data loss and security breaches by providing businesses with secure IT solutions.
Benefits of Fixed Cost, 24/7 IT Support Services:
- Reduce IT costs
- Increase efficiency and productivity
- Eliminate downtime
- Highly experienced data security team
- Dedicated to providing secure IT solutions
Overall, our fixed cost, 24/7 IT support services provide businesses with an affordable and secure solution that helps reduce costs, increase efficiency, and improve productivity.
What is Disaster Recovery and Business Continuity services?
Disaster Recovery services are designed to help businesses recover from a disaster or other emergency. These services can include backing up data, restoring systems, and testing the recovery process. Business Continuity services help businesses maintain operations during and after a disaster. These services can include developing a response plan, providing support for employees, and establishing ways to keep communication open with customers. Business Continuity services also help businesses identify vulnerabilities and develop strategies for avoiding future disasters. They can also provide assistance with developing contingency plans and implementing measures to reduce the impact of a disaster. Additionally, Business Continuity services can assist with the development of policies and procedures to ensure businesses have the resources they need to recover and restore operations.
How are Managed Services delivered?
Managed services are typically delivered remotely but onsite services are available, particularly during installation and project delivery phases.
What are the main questions you should ask when looking for an Australian Managed Service provider?
1. What services do you offer?
2. What is included in your service package?
3. What is your experience in the IT industry?
4. How do you handle data security and privacy?
5. What is your pricing structure?
6. What type of customer support do you provide?
7. How do you ensure the quality of your services?
8. What measures do you take to protect against threats?
9. What experience do you have with similar projects?
10. What guarantees do you provide?
Of course ask us any of these questions for the answers!
What is Cyber Security for business?
Cyber security for businesses is the practice of protecting a business's data, systems, and networks from malicious cyber attacks. It involves the implementation of security measures to detect, prevent, and respond to cyber threats, such as malware, phishing, and data breaches. Cyber security measures can include firewalls, antivirus software, encryption, two-factor authentication, and employee training. It is important for businesses to remain up-to-date on cyber security best practices to ensure their data and systems remain secure.
What is a Managed Cyber Security service?
Managed cyber security services are a type of managed IT service that focuses specifically on the security of a company’s systems and networks. These services include monitoring of security threats, implementing security policies, and responding to any security breaches. This type of service helps businesses stay ahead of cyber threats and protect their data and systems from malicious actors.
Why is Cyber Security important for business?
Cyber security is important for businesses because it helps protect their data, systems, and networks from malicious cyber attacks. Cyber threats can lead to costly data breaches, reputational damage, and legal liabilities, so it is important for businesses to take measures to protect themselves. Cyber security measures can range from simple software solutions to more complex strategies, such as employee training and risk management. Investing in cyber security is essential for businesses to ensure their data remains secure and their operations remain uninterrupted.
What is Cyber Security Monitoring and Reporting?
Cyber Security Monitoring and Reporting is the process of monitoring and analysing data related to an organisation's cyber security posture. This can include tracking the latest threats, monitoring user activity, and analysing the security of networks and systems. Cyber Security Monitoring and Reporting can also involve monitoring for anomalies and detecting potential attacks before they occur. Additionally, it can involve reporting on the security of an organisation's systems, networks, and data. This type of service can help businesses identify potential threats and vulnerabilities, respond to security incidents quickly and effectively, and ensure that their cyber security protocols are up to date. Cyber Security Monitoring and Reporting can help businesses protect their data from malicious actors and ensure that their networks and systems remain secure.
What is Dark Web monitoring?
Dark web monitoring is a service that detects and monitors any information related to an individual or business on the dark web. This type of monitoring is used to identify any data breaches, malicious activities, and identity theft that might occur in the dark web. The dark web is a part of the internet that cannot be found using search engines and is often used for illegal activities. Dark web monitoring can help protect businesses and individuals from cyber threats and data breaches.
Why does Next Telecom use OnPlatinum as its Managed Services provider?
On Platinum is part of the CommsGroup which also owns Next Telecom. CommsGroup is an ASX listed entity ASX:CCG.
OnPlatinum is an IT services provider that offers a range of managed IT services for businesses of all sizes. Their services include IT support, maintenance and monitoring, cloud solutions, disaster recovery and business continuity, network setup and management, security services, and more. They also provide consulting and advisory services, helping businesses address their IT needs and develop effective strategies and solutions. Using OnPlatinum assures Next Telecoms clients of a high level of service and support.
