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Cloud Business Phone System

Cloud Business Phone solution with Call Reporting

CSD has several branches and manages a large volume of customers calls daily and were having issues with call drops and limits on call handling. The Next Telecom Cloud Business Phone was the solution.

Multi site Cloud Business Phone

Next Telecom Cloud Business Phone solved our issues

Our customers now spend much less time on the phone because they can more quickly get to the
support options they need. And some of the other frustrating limitations are now gone, for example
we used to be able to only place two or three calls on hold but now we can handle an unlimited number.

There was some initial training to do, but the Next Telecom reporting & management panels are relatively easy to setup and navigate. Next Telecom have certainly made my life easier, I now have more time to proactive rather than spend my days fixing issues.

Throughout the whole process Next Telecom were very proactive and really supported us to ensure all our requirements were met.

Hugo Galindo, CSD’s IT System Administrator
— Hugo Galindo CSD IT system Administrator
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Customer Support & General Enquiries: 1300 006 398 (1300 00 NEXT)
Sales: 1300 722 320
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  • Next Telecom is a Comms Group business. Comms Group is an ASX listed company. Copyright 2022 © Next Telecom. All rights reserved. Next Advantage and Next Advantage Enterprise are registered trademarks of Next Telecom Pty Ltd. nbn, nbn Co and Powered by the nbn are trademarks of nbn Co Limited.

CommsChoice customers:

Welcome to our Award-Winning Support & Service

We welcome the CommsChoice clients into our service and support environment.


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1300 426 667
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