Businesses around the country are actively assessing how they will respond to the coronavirus to keep their business running and ensure the health and wellbeing of their staff.

We’ve received many enquiries from our clients about how they can adapt their telecommunications to allow for work from home and remote work.

At Next Telecom, we have a range of services that help businesses to work effectively with a distributed workforce. We’ve also developed a rapid implementation programme to help companies get set up to support work from home arrangements. You can read more about it here.

These are some of the strategies and product that will enable remote workers to stay online and be productive:

1. MS TEAMS – If your Phone System is on MS Teams then you don’t have to do anything other than load the Teams Client on to mobile, tablet, desktop or laptop. The Teams client includes voice calls, video calls, video conferencing, chat, file sharing and Team Collaboration applications. MS Teams is the perfect solution for remote workers as its collaboration tools give your staff the tools they need to operate from diverse and distributed work locations.
2. SOFT PHONE – If you have a Next Telecom Hosted or Cloud PBX service then a softphone client enables your staff to load a soft phone client onto their mobile, laptop or PC and manage their calls. The Softphone enables incoming and outgoing calls from the users extension and gives some call management capability.
3. HEADSETS– If you have a softphone, a Bluetooth Headset allows people to take calls and cancel the background noise from children, pets and traffic.
4. MOBILE BROADBAND – If the staff member hasn’t got adequate Internet at home, they can work using a mobile broadband service or a hot spot from their mobile phone.

Our account management team is able to help you now.

Simply call us on 1300 42 66 67 or email us enquiries@commschoice.com and we’ll work with you to provide the collaboration tools your business needs to allow your staff to interact efficiently, maintain contact and work, no matter their location.