Features
Inbound Services Features
Inbound Services Features
- Welcome/Preamble Messages
- IVR Menu
- Postcode Mapping
- Geo-routing
- Day & Time-based Routing
- Failover/ Redundancy Routing
- Caller ID Routing and Blocking
- Call Recording
- Call Whisper
- Missed Call Notifications
- Fax to Email
- Customer and Agent Surveys
- Custom Attributes Outbound Egress